Privacy Policy
Last Updated: September 15, 2026
At My Auto Glass, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit or use the My Auto Glass website.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you contact us, request our services, submit an insurance or glass claim inquiry, or otherwise interact with our website, we may collect information that you voluntarily provide.
This may include:
Personal Information
Your name
Phone number
Email address
Mailing or service address
Vehicle information
Vehicle Identification Number (VIN)
License plate number
Insurance Information
When required to process your glass replacement or insurance-related service, we may collect information such as:
Insurance provider
Policy number
Claim number or other insurance identifiers
Information required to process your claim
Other Information
We may also collect information that you provide through contact forms, appointment requests, emails, phone calls, or other communications with us.
2. How We Use Your Information
We may use the information we collect to:
Provide and arrange automotive glass services
Process service requests and appointments
Assist with insurance or Autopac claims
Communicate with you about your service
Respond to questions and customer inquiries
Verify customer or vehicle information
Process transactions and payments, where applicable
Improve our website and customer service
Comply with applicable legal and regulatory requirements
We only use personal information for purposes that are reasonably necessary to provide our services, operate our business, or comply with applicable laws.
3. How We Collect Information
We may collect information directly from you when you:
Submit a form on our website
Contact us by phone or email
Request a quote or appointment
Provide information for an insurance claim
Visit or interact with our website
Communicate with our staff
4. Sharing of Personal Information
We do not sell your personal information.
We may share information when reasonably necessary to provide our services or complete a transaction. For example, information may be shared with insurance providers, service providers, payment processors, or other parties involved in processing your request or claim.
We may also disclose information when required by law, court order, regulatory requirements, or other lawful processes.
5. Protection of Your Information
We take reasonable measures to protect the personal information we collect against unauthorized access, use, disclosure, alteration, or destruction.
These measures may include:
Limiting access to personal information to individuals who need it for business purposes
Using appropriate security measures when transmitting information online
Maintaining reasonable administrative and technical safeguards
Taking steps to securely dispose of information when it is no longer required
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
6. Cookies and Website Technologies
Our website may use cookies or similar technologies that help the website function properly, understand website usage, improve performance, or support website analytics.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Analytics
We may use website analytics services to understand how visitors use our website and to improve our website and services.
If analytics or advertising services are used on this website, those services may collect information such as your IP address, browser type, device information, pages visited, and general website activity.
8. Third-Party Websites
Our website may contain links to websites operated by third parties, including insurance providers, service providers, or other websites.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.
9. Children's Privacy
Our website and services are intended for a general audience and are not specifically directed toward children.
We do not knowingly collect personal information from children for the purpose of providing services.
10. Retention of Information
We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain appropriate business and accounting records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
11. Your Privacy Rights
Depending on applicable privacy laws, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Ask questions about how your information is collected or used
Request deletion of information where legally permitted
Withdraw consent where processing is based on consent
Make a privacy-related complaint
Some requests may be subject to legal or business requirements that prevent us from deleting or disclosing certain information.
12. How to Contact Us About Your Privacy
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
My Auto Glass
132 Mountain St N
Morden, MB R6M 1G4
Canada
Email: myautoglass23@gmail.com
Phone: 431-774-8118
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable privacy requirements.
When changes are made, the updated policy will be posted on this page with a revised "Last Updated" date.
14. Questions
If you have any questions or concerns about this Privacy Policy or how My Auto Glass handles your personal information, please contact us using the information above.